Services
Audiological services in West Orange, NJ.
Schedule an Appointment
We have in-office appointments available for new and existing patients.
Hearing Healthcare in Essex County
At The Hearing Group, we provide quality audiology care to patients of all ages, including hearing tests and hearing aid services. If you or a loved one is experiencing difficulty hearing, or a problem with another hearing disorder, we are here to provide expert care.
Hearing Tests in West Orange
We offer comprehensive hearing exams to test your hearing ability and to determine the cause and degree of hearing loss you have. During your exam we will perform a series of tests, including:
- Pure Tone Air: Performed with either headphones or inserted earphones, you are asked to listen to tones at various volumes and indicate when you can hear a sound. The test determines the faintest tone a person can hear at select frequencies, ranging from low to high.
- Bone Conduction: With a special device placed behind the ear, this test isolates your inner ear from the outer or middle ear to test its hearing abilities. Similarly to pure-tone air tests, you will be instructed to indicate when you hear sounds.
- Speech and Word Discrimination: You will be asked to listen to a list of words while wearing headphones and then repeat them back to the audiologist. The results indicate your ability to hear and identify words correctly, as well as to determine your speech reception threshold.
- Impendence and Acoustic Reflex: Our audiologists will test your acoustic reflexes by finding the level of noise that prompts a reaction. This test is one of the most effective in determining the location of a hearing problem.
- Otoacoustic Emissions: This test analyzes the function of the outer hair cells in the cochlea (inner ear). The results help detect abnormalities and diagnose retro-cochlear disorders, like auditory neuropathy.
- Tinnitus Test: You will sit in a soundproof both wearing earphones that transmit specific sounds into one ear at a time. You’ll indicate when you hear the sound, and we will compare your results to identify any possible causes of tinnitus.
Hearing Aid Services
You rely on your hearing aids to be a part of the conversation. Whether you need your hearing aid wax guard changed or a hearing aid earmold created, we can help you. We offer a variety of services to keep your hearing aids clean and working their best.

- Hearing aid evaluation
- Hearing aid cleaning and maintenance
- Hearing aid repairs
- Hearing programming and fitting
We offer onsite repairs for your hearing aids. We understand the importance of your devices in your daily life, and we are equipped to complete many common hearing aid repairs in office. We offer repairs on a many hearing aid brands, including:
Custom Earmolds

Noise-induced hearing loss is the second leading cause of sensorineural hearing loss. Any sounds that reach over 85 decibels can be detrimental to your hearing, that’s why it’s important to wear custom hearing protection when you are exposed to loud sounds. We can take molds of your ear shape and create custom fit earmolds to protect your hearing. We carry custom earplugs, swim plugs, and musicians’ earplugs.
Pediatric Evaluations
Approximately 1 in every 1,000 children are born with hearing loss. About 50-60% of these cases can be attributed to genetics. Other cases can be attributed to infections during pregnancy, such as Cytomegalovirus (CMV), other environmental causes, or complications after birth.
If you are concerned your child might have hearing loss, contact us for a full hearing test immediately. If your child has hearing loss, we can help with approaches that are specialized to pediatrics. We offer the following pediatric hearing tests:
- Behavioral Observation Audiometry (BOA)
- Visual Reinforcement Audiometry (VRA)
- Conditioned Oriented Response (COR)
- Conditioning Play Audiometry
- Traditional Audiometric Testing
- Impedance Testing
- Otoacoustic Emissions Testing
In addition to our extensive evaluation services for children, we also offer hearing aids for pediatric patients. We typically fit children and toddlers with behind-the-ear hearing aids which offer a customizable earmold that we can change as your child grows.
For more information about our pediatric services, please contact us.
