Meet Our Team Serving Essex County in New Jersey

The Hearing Group

Robbi Hershon, Au.D., CCC-A

Debra Knapp, Au. D., CCC-A

Destiny Charles

Located in West Orange, New Jersey, The Hearing Group offers advanced audiology care for patients of all ages living throughout Essex County and the surrounding areas. Our practice is co-owned by two highly trained audiologists with more than 50 years of combined experience and a strong commitment to improving lives through outstanding hearing care. Whether you require audiological evaluations, hearing aids, tinnitus care, or other services, our team will provide expert support to accommodate your needs.

Our Audiologists

Patients at The Hearing Group are seen by our co-owners and New Jersey-licensed audiologists and hearing aid dispensers, Robbi Hershon, Au.D., CCC-A, and Debra Knapp, Au.D., CCC-A. Both hearing doctors have undergone extensive training and gained experience in hospitals and Ear, Nose, and Throat (ENT) offices before entering private practice together.

Robbi Hershon, Au.D., CCC-A

Dr. Hershon entered the field of audiology with a passion for improving the hearing – and life – of every patient and continues to find this mission extremely rewarding today. In addition to her M.S. in Audiology and Au.D. degrees, she has been repeatedly recognized by the American Speech-Language-Hearing Association (ASHA) for achievements in continuing education.

Debra Knapp, Au.D., CCC-A

Dr. Knapp earned M.S. in Audiology and Au.D. degrees and is a member of the ASHA. Her work is driven by a passion for improving quality of life for all her patients. She strives to form a lasting relationship with each patient she sees, creating individualized treatment plans that reflect their unique needs.

Our team offers treatment for adult and pediatric patients, with specialized experience in care for children, young adults, seniors, and those with special needs.

Support Staff

It’s essential for all our patients to feel at home when visiting our practice, and Destiny Charles greets each with a welcoming smile to ensure their comfort. Destiny runs our front office with a friendly demeanor and exceptional efficiency. In addition to scheduling appointments and addressing the administrative needs of the practice, she is always available to answer questions about insurance coverage.

Serving Your Hearing Care Needs

Hearing is an essential aspect of overall wellbeing, and patients of all ages deserve experienced treatment and compassionate care. The Hearing Group provides comprehensive audiological care that identifies a wide range of hearing-impairment conditions and provides diverse treatments, including:

When hearing aids are required, our audiologists dispense advanced devices from trusted brands, including traditional and Bluetooth-enabled models from Lyric, Oticon, Phonak, and Widex. Each patient’s hearing aids are custom-tuned to his or her exact needs, and we provide three-year warranties, free office visits, and free batteries for the life of your device. No matter where you are on the journey to better hearing, our team can guide you every step of the way.

Learn More about Our West Orange Audiologists and Practice Today

Residents of Essex County and the surrounding communities trust The Hearing Group for audiological care, hearing aids, and more. If you’re concerned about hearing loss or seeking care for a loved one, contact us today to schedule an evaluation at our West Orange, NJ practice. Visiting us for the first time? Be sure to fill out our patient registration form before your appointment.