Making a Hearing Appointment in Essex County, New Jersey

Fill in the Form or call us directly at (973) 542-4031

Hearing Aid AdjustmentIt’s essential to keep your hearing in optimal condition, but you may not know exactly where to start – but that’s where we come in. The experts at The Hearing Group have served the Essex County area of New Jersey since 2004 with exceptional audiological care and hearing aid dispensing. Learn more about our office and how to make an appointment to promote better hearing and enhanced quality of life.

Services We Offer

At The Hearing Group, our team of audiologists and support personnel provides a wide range of audiological services, including the following and more:


Audiological evaluations are tests performed in a soundproof booth that can help detect hearing loss conditions and symptoms. They are conducted by one of our audiologists in order to develop a complete and clear picture of each patient’s audiological health.  These evaluations include tests like:

  • Pure tone air
  • Bone condition
  • Speech and word discrimination
  • Impedance and acoustic reflex
  • Otoacoustic emissions
  • Tinnitus evaluations

Hours of Operation:

The Hearing Group
1001 Pleasant Valley Way Ste 4
West Orange, NJ 07052
(973) 542-4031

Our evaluation process enables the audiologist to develop a care plan that is fully customized for you.

Hearing Aids

In addition to performing evaluations, The Hearing Group is also a dispenser of high-quality hearing aids from brands like Lyric, Oticon, Phonak, Widex, and more. Most hearing aids nowadays are custom-fitted and are nearly invisible to ensure you are comfortable and can hear as clearly as possible. We offer a great selection of different types of hearing aids, including digital, RITE, RIC, BTE, and Bluetooth-enabled devices. The majority of hearing aids come with a multi-year warranty, free office visits, and free batteries for three years.

Hearing Aid Maintenance and More

Along with evaluations and hearing aid dispensing, The Hearing Group also provides care beyond diagnosing and treating conditions. We perform maintenance and repair on hearing aids, including cleaning, volume adjustments, and battery troubleshooting and replacement, as well as the following:

  • Pediatric audiology services
  • Tinnitus treatments
  • Custom earmolds
  • Assistive listening devices

Why Choose The Hearing Group?

The Hearing Group is co-owned by New Jersey-licensed audiologists and hearing aid dispensers, Robbi Hershon, Au.D., CCC-A, and Debra Knapp, Au.D., CCC-A. Utilizing their more than 50 years of combined experience, they will collaborate with you to identify the best solution for improving your hearing and overall quality of life.

Our office is conveniently located at 1001 Pleasant Valley Way, Ste 4, West Orange, NJ, 07052. With easy access from Interstate 280, Interstate 80, and Route 46, we also offer flexible hours as follows:

  • Monday, Tuesday, and Wednesday: 9:00 a.m. to 5:00 p.m.
  • Thursday: 9:00 a.m. to 12:00 p.m.
  • Friday: 9:00 a.m. to 5:00 p.m.
  • Saturday*: 9:00 a.m. to 12:00 p.m.

*Please note: Saturday appointments are available twice per month on a first-come, first-serve basis. Contact our office to reserve your Saturday time slot and for more information.


Schedule Your Appointment Today

Are you worried about hearing loss, wanting to protect your ears, or seeking care for a loved one? Trust the experts at The Hearing Group in West Orange, NJ, to provide exceptional audiological care to patients of all ages. Schedule an evaluation or hearing aid appointment with our professionals today by filling out the form below.

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