Our office will be closed July 4th

About Us

Meet your team of audiologists serving Essex County.

Schedule Appointment

We have in-office appointments available for new and existing patients.

Audiological Care
for West Orange, NJ

Located in West Orange, New Jersey, The Hearing Group offers advanced audiology care for patients of all ages throughout Essex County and the surrounding areas. Our practice is co-owned by two highly trained audiologists who have more than 50 years of combined experience. We maintain a strong commitment to improving the lives of our patients through outstanding hearing care. Whether you are looking for a hearing exam, hearing aids, tinnitus treatment, or other audiological services, our team will provide expert support to accommodate your needs.

Meet Your
Audiologists in West Orange

Patients are seen by our co-owners and New Jersey-licensed audiologists and hearing aid dispensers, Robbi Hershon, Au.D., CCC-A, and Debra Knapp, Au.D., CCC-A. Both hearing doctors have undergone extensive training and gained experience in hospitals and Ear, Nose, and Throat (ENT) offices before opening this private practice together.

Headshot of Robbi Hershon, Audiologist at The Hearing Group

Robbi Hershon, Au.D., CCC-A

Co-Owner, Audiologist

Audiology License: 41YA00045100

Hearing Aid Dispenser License: 25MG00091700

Dr. Robbi Hershon received her B.S. from Ithaca College in Speech Pathology and Audiology, her M.S. in Audiology from Northeastern University, and her Au.D. from Arizona School of Health Sciences. She is a member of ASHA where she has been awarded multiple Awards for Continuing Education. She is licensed as both an Audiologist and Hearing Aid Dispenser by the State of New Jersey. Dr. Hershon co-founded The Hearing Group with Dr. Knapp in 2004. Prior to this she worked in several local hospitals and in ENT offices providing services to pediatrics, adults, and those with special needs. She is a member of the Rotary Club of West Orange where she served as President from 2017-2018, was the chair of the Community Service Awards, is currently President of Help the Children Hear and is a Paul Harris Fellow. She was appointed to the Board of Directors of the West Orange Chamber of Commerce in January 2019. The field of audiology and hearing aid dispensing has been a very rewarding experience for her, particularly how the services she provides has improved people’s lives.

When Dr. Hershon is not in the office she enjoys spending time with her family, attempting to solve the New York Times crossword puzzles, and relaxing at the beach.

Debra Knapp, Au.D., CCC-A

Co-Owner, Audiologist

Audiology License YA404

NJ Hearing Aid Dispenser MG767

Dr. Debra Knapp was born and raised in New Jersey. She completed her undergraduate work at Ithaca College in upstate New York. She received a master’s degree in Audiology from Northeastern University in Boston and a Doctorate degree from The University of Florida in Gainesville. She is licensed by the state of New Jersey as an Audiologist and as a Hearing Aid Dispenser. She is a member of American Speech and Hearing Association. After working in ENT and hospital settings, she decided to become a business owner and go into private practice. She co-founded The Hearing Group with Dr. Hershon in 2004. Dr. Knapp has worked with a variety of patients that include the pediatric population, young adults, geriatric population, and special needs patients. She is passionate about building relationships with her patients to understand their needs and determine the best solutions available to assist them with their hearing care. Her passion, plain and simple, is to help you achieve a better quality of life through improved hearing.

Outside the office Debra enjoys spending time with her husband Andrew, her two daughters Katelyn and Alison, and their dog Jasmine. In her free time, she loves reading, traveling, and getting involved in her community.

Headshot of Destiny Charles, Front Office Staff at The Hearing Group

Destiny Charles

Front Office Staff

Destiny joined The Hearing Group in July 2016 and runs our front office. She comes to us with many years of experience in the healthcare field. She is the one who greets you warmly with a smile on her face as you arrive, schedules your appointments, and can answer your insurance questions.

Headshot of Nancy Ukenta

Nancy Ukenta

Bio coming soon

Headshot of Katelyn Knapp

Katelyn Knapp

Bio coming soon

How We Give Back to Our Community

We are dedicated to the health and well-being of the people in West Orange and Essex County. Our audiologist, Dr. Hershon, is a member of the Rotary Club of West Orange. We also proudly support and sponsor a local soccer team. We regularly visit local assistive living facilities to provide audiological care to those in need.

Office Location

1001 Pleasant Valley Way, Suite 2
West Orange, NJ 07052

P 973-243-8860


9:00AM – 4:00PM
9:00AM – 4:00PM
9:00AM – 4:00PM
9:00AM – 12:00PM
9:00AM – 4:00PM

Schedule Appointment

If you are a current patient of The Hearing Group, please call the office to schedule your next appointment

We are now open and accepting new patients! Schedule your appointment.
CQ Partners at The Hearing Group
© 2024 The Hearing Group